What is responsible business?
Our focus is on the three priority areas where we can make a unique contribution - raising literacy levels, improving learning outcomes and contributing to competitiveness. At the same time we recognise a broader responsible business agenda based on issues which we share with many companies across different industries.
Responsible business practice cuts across all aspects of our company and our focus is to integrate this into the way we manage our businesses. The main issues that we track as part of our broad responsible business practice strategy are:
| Environment | Supply chain | People | Customers | Communities |
|---|---|---|---|---|
| Climate change | Responsible procurement | Workforce of the future |
Freedom of expression | Active citizenship |
| Responsible resource use | Diversity and inclusion | Editorial independence and integrity | ||
| People development | Appropriateness and accessibility of content | |||
| Collaboration and engagement | Product safety | |||
| Health, safety and well-being |
Some of these issues are central to our business success; others may be small based on our commercial operations but have the potential to significantly impact our reputation. As we operate in over 70 countries, the relative significance of issues and therefore our responsible business strategy can vary based on varying operational, political and regulatory environments as well as customer expectations.