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  2011 plans     2012 plans
Risk management Review how we support our operating businesses in assessing, managing and mitigate SEE risks Table _Achieved Achieved. The CR Steering Group agreed that the operating companies should pilot a new workshop approach to help in the identification, assessment and management of SEE risks.   To pilot the new workshop approach in our businesses, to assess its effectiveness and to roll out as appropriate.
Stakeholder engagement Consult stakeholders on our responsible business framework and on our key issues Table _Ongoing Ongoing. We have sought feedback on the overall responsible business framework through presentations to employees, a dedicated intranet site, bilateral meetings and through our corporate responsibility reporting. To continue to develop how we consult both on our responsible business framework and on our key issues.
Metrics Develop new ways of assessing how we are doing in our three key priority areas of literacy, efficacy and competitiveness Table _Ongoing Ongoing. A series of objectives, measures and targets are included in this report. Continue to develop metrics, targets and objectives to measure and assess our progress.
Benchmarking Maintain or improve how we are viewed in external benchmarks of corporate responsibility practice Table _Achieved Achieved. We again led our sector in the Dow Jones Sustainability Indices and were ranked Platinum, the highest possible in the BITC Corporate Responsibility Index. Maintain or improve how we are viewed in external benchmarks of corporate responsibility practice.

Icon - achieved  Target achieved
Icon - partly achieved  Target ongoing